At Nardelli's Shoppe, customer satisfaction is our top priority. We want you to love your meal, and if something isn’t right, we’re here to make it right. Our return and refund policy is straightforward, ensuring you have a seamless experience if any issues arise.
Refunds
Due to the nature of our business, we do not offer refunds for food once it has been prepared or consumed. However, if there was an issue with your order, such as receiving the wrong item, we will do our best to resolve it. Please reach out to us immediately, and we will either provide a replacement or exchange as needed.
Exchanges
If you are unsatisfied with your order or if it was incorrectly prepared, please contact us as soon as possible. We’ll happily offer an exchange or send out a fresh order if there was a mistake on our end.
How to Contact Us
For any concerns or questions regarding your order, feel free to call us at (860) 346-2220 or email us at info@nardellisshoppe.com. We appreciate your understanding and will do everything we can to resolve any issues.